NYC'S FINEST KOSHER FOOD EMPORIUM

Order Policies

Want to place an order for delivery or pickup from the KMP? Here's what you need to know:

Same-Day Delivery & Pickup Orders:

  • We are now offering same-day pickup orders!
  • We are now offering same-day delivery to Manhattan & The Bronx!
  • For addresses outside Manhattan & The Bronx, orders can only be placed for next-day and future delivery.

Order Cutoff Times:

Same-Day Delivery to Manhattan & The Bronx AND Same-Day In-Store Pickup:

  • Same-day orders must be placed by 2PM on Sundays, Mondays, Tuesdays, Wednesdays and Thursdays.
  • Same-day orders must be placed by 10AM on Fridays.
  • Next-day and future orders can be placed any time.

Next-Day & Future Delivery to Brooklyn, Queens, Staten Island, Long Island, Westchester, Connecticut & New Jersey:

  • Orders for next-day and future delivery must be placed by 3PM the day before the date of delivery (with the exception of an earlier cutoff on Friday for delivery on Sunday; see below).
    • Orders to be delivered to any of the delivery zones listed above on Sunday must be placed by 1PM on Friday.
    • Orders to be delivered to any of the delivery zones listed above on Monday must be placed by 3PM on Sunday.
    • Orders to be delivered to any of the delivery zones listed above on Tuesday must be placed by 3PM on Monday.
    • Orders to be delivered to any of the delivery zones listed above on Wednesday must be placed by 3PM on Tuesday.
    • Orders to be delivered to any of the delivery zones listed above on Thursday must be placed by 3PM on Wednesday.
    • Orders to be delivered to any of the delivery zones listed above on Friday must be placed by 3PM on Thursday.

Delivery Windows:

  • Sunday - Thursday: 12PM - 3PM, 1PM - 4PM, 2PM - 5PM
  • Friday: 11AM - 4PM
  • At this time, we have a limited number of slots per delivery window each day. With that in mind, it is always best to place your order sooner rather than later.

Pickup Times:

  • Sunday - Thursday: 12PM, 1PM, 2PM, 3PM, 4PM
  • Friday: 12PM, 1PM, 2PM
  • At this time, we have a limited number of slots per pickup time each day. With that in mind, it is always best to place your order sooner rather than later.
  • There is no required minimum order amount for pickup orders.

Email Orders:

  • While we encourage our customers to place orders on thekmp.com whenever possible, we will continue to accept email orders.
  • We do our very best to respond to all emails in a timely fashion during our hours of operation. Please note that your email order is not confirmed unless you get an email from service@thekmp.com confirming your order. If you do not receive an email from us confirming receipt of your order, your order will not be fulfilled. Please try sending us another email or giving us a call.
  • You may always email us with questions, comments, concerns, to say hi, etc. and we will happily respond within 24 hours!

Phone Orders:

  • While we encourage our customers to place orders on thekmp.com whenever possible, we will continue to accept phone orders for those who do not wish or are unable to place an order on our website. To place a phone order give us a call at (212) 580-6378 during the following hours:
  • Sunday: 10AM - 3PM (Same-Day Delivery or Pickup Cutoff Time: 2PM)
  • Monday - Thursday: 8:30AM - 3PM (Same-Day Delivery or Pickup Cutoff Time: 2PM)
  • Friday: 8AM - 10AM (Same-Day Delivery or Pickup Cutoff Time: 10AM)

Things to Keep in Mind

Product Availability:

  • In order for the KMP to provide the freshest food possible for our customers, not all of our items are available every day of the week.
  • If a product is not available every day of the week, its availability is stated directly below the product name on the product page.
  • If you add a product with restricted availability to your cart, at checkout you will only be able to select the dates on which that product is available. For example - challahs are only available Wednesdays, Thursdays & Fridays. If you add a challah to your cart, at checkout you will not be able to select delivery/pickup on a Sunday, Monday or Tuesday, as we do not have challahs in stock on those days.

Extra Preparation Time:

  • Some of our products require a little extra attention and effort, and therefore require a little extra time to prepare. Any item that cannot be prepared for same-day or next-day delivery or pickup is clearly labeled as requiring 2 Days' or 3 Days' notice.

Cancellations:

  • We understand that sometimes plans change. Just shoot us an email (service@thekmp.com) or give us a call (212-580-6378) and let us know the number of the order you'd like to cancel. We kindly request that you cancel by the day before your order is scheduled to be delivered or picked up.

Delivery Fee Schedule:

  • At this time, the following list of Delivery Zones and Delivery Fees applies only to website orders placed on thekmp.com.
  • Orders placed in-store, by phone or by email may be subject to higher delivery fees.
Zone: Manhattan
  • Zip Codes: 10001, 10002, 10003, 10005, 10006, 10007, 10009, 10010, 10011, 10012, 10013, 10014, 10016, 10017, 10018, 10019, 10020, 10021, 10022, 10023, 10024, 10025, 10026, 10027, 10028, 10029, 10030, 10031, 10032, 10033, 10034, 10035, 10036, 10037, 10038, 10039, 10040, 10044, 10065, 10069, 10075, 10103, 10110, 10111, 10112, 10115, 10119, 10128, 10152, 10153, 10154, 10162, 10165, 10166, 10167, 10169, 10170, 10171, 10172, 10173, 10174, 10177, 10199, 10271, 10278, 10279, 10280, 10282
  • Minimum Order Amount: $50.00
  • Delivery Fee: $9.99
Zone: Bronx
  • Zip Codes: 10451, 10452, 10453, 10454, 10455, 10456, 10457, 10458, 10459, 10460, 10461, 10462, 10463, 10464, 10465, 10466, 10467, 10468, 10469, 10470, 10471, 10472, 10473, 10474, 10475
  • Minimum Order Amount: $100.00
  • Delivery Fee: $14.99
Zone: Brooklyn
  • Zip Codes: 11201, 11203, 11204, 11205, 11206, 11207, 11208, 11209, 11210, 11211, 11212, 11213, 11214, 11215, 11216, 11217, 11218, 11220, 11221, 11222, 11223, 11224, 11225, 11226, 11228, 11229, 11230, 11231, 11232, 11233, 11234, 11235, 11236, 11237, 11238, 11239
  • Minimum Order Amount: $100.00
  • Delivery Fee: $19.99
    Zone: Queens
    • Zip Codes: 11005, 11101, 11102, 11103, 11104, 11105, 11106, 11354, 11355, 11357, 11358, 11359, 11360, 11361, 11362, 11363, 11364, 11365, 11366, 11367, 11368, 11369, 11370, 11372, 11373, 11374, 11375, 11377, 11378, 11379, 11385, 11411, 11412, 11413, 11414, 11415, 11416, 11417, 11418, 11419, 11420, 11421, 11422, 11423, 11426, 11427, 11428, 11429, 11432, 11433, 11434, 11436, 11691, 11692, 11693, 11694, 11695, 11697
    • Minimum Order Amount: $100.00
    • Delivery Fee: $19.99
    Zone: Staten Island
    • Zip Codes: 10301, 10302, 10303, 10304, 10305, 10306, 10307, 10308, 10309, 10310, 10312, 10314
    • Minimum Order Amount: $100.00
    • Delivery Fee: $19.99
    Zone: Westchester
    • Zip Codes: 10501, 10502, 10503, 10504, 10505, 10506, 10507, 10510, 10511, 10514, 10517, 10518, 10519, 10520, 10522, 10523, 10526, 10527, 10528, 10530, 10532, 10533, 10535, 10536, 10538, 10543, 10545, 10546, 10547, 10548, 10549, 10550, 10552, 10553, 10560, 10562, 10566, 10567, 10570, 10573, 10576, 10577, 10578, 10580, 10583, 10588, 10589, 10590, 10591, 10594, 10595, 10596, 10597, 10598, 10601, 10603, 10604, 10605, 10606, 10607, 10701, 10703, 10704, 10705, 10706, 10707, 10708, 10709, 10710, 10801, 10803, 10804, 10805
    • Minimum Order Amount: $200.00
    • Delivery Fee: $34.99
    Zone: Nassau County, Long Island
    • Zip Codes: 11001, 11003, 11010, 11020, 11021, 11023, 11024, 11030, 11040, 11042, 11050, 11096, 11501, 11507, 11509, 11510, 11514, 11516, 11518, 11520, 11530, 11542, 11545, 11547, 11548, 11549, 11550, 11552, 11553, 11554, 11556, 11557, 11558, 11559, 11560, 11561, 11563, 11565, 11566, 11568, 11569, 11570, 11572, 11575, 11576, 11577, 11579, 11580, 11581, 11590, 11596, 11598, 11709, 11710, 11714, 11732, 11735, 11753, 11756, 11758, 11762, 11765, 11771, 11783, 11791, 11793, 11797, 11801, 11803, 11804
    • Minimum Order Amount: $200.00
    • Delivery Fee: $39.99
    Zone: Suffolk County, Long Island (Excluding Hamptons, Shelter Island, Fire Island & Fishers Island)
    • Zip Codes: 11701, 11702, 11703, 11704, 11705, 11706, 11715, 11716, 11717, 11718, 11719, 11720, 11721, 11722, 11724, 11725, 11726, 11727, 11729, 11730, 11731, 11733, 11738, 11739, 11740, 11741, 11742, 11743, 11746, 11747, 11749, 11751, 11752, 11754, 11755, 11757, 11763, 11764, 11766, 11767, 11768, 11769, 11772, 11776, 11777, 11778, 11779, 11780, 11782, 11784, 11786, 11787, 11788, 11789, 11790, 11792, 11794, 11795, 11796, 11798, 11901, 11931, 11933, 11934, 11935, 11939, 11940, 11947, 11948, 11949, 11950, 11951, 11952, 11953, 11955, 11956, 11957, 11958, 11961, 11967, 11970, 11971, 11973, 11980
    • Minimum Order Amount: $200.00
    • Delivery Fee: $49.99
    Zone: Hamptons & Montauk
    • Zip Codes: 11941, 11972, 11960, 11977, 11978, 11959, 11942, 11946, 11969, 11976, 11932, 11962, 11963, 11968, 11975, 11937, 11930, 11954
    • Minimum Order Amount: $300
    • Delivery Fee: $99.99
    Zone: Fairfield County, Connecticut
    • Zip Codes: 06468, 06470, 06482, 06484, 06604, 06605, 06606, 06607, 06608, 06610, 06611, 06612, 06614, 06615, 06784, 06801, 06804, 06807, 06810, 06811, 06812, 06820, 06824, 06825, 06829, 06830, 06831, 06840, 06850, 06851, 06853, 06854, 06855, 06870, 06877, 06878, 06880, 06883, 06890, 06896, 06897, 06901, 06902, 06903, 06905, 06906, 06907
    • Minimum Order Amount: $300.00
    • Delivery Fee: $59.99
    Zone: Bergen County, NJ & Hudson County, NJ
    • Zip Codes: 07010, 07020, 07022, 07024, 07026, 07031, 07057, 07070, 07071, 07072, 07073, 07074, 07075, 07401, 07407, 07410, 07417, 07423, 07430, 07432, 07436, 07446, 07450, 07452, 07458, 07463, 07481, 07601, 07603, 07604, 07605, 07606, 07607, 07608, 07620, 07621, 07624, 07626, 07627, 07628, 07630, 07631, 07632, 07640, 07641, 07642, 07643, 07644, 07645, 07646, 07647, 07648, 07649, 07650, 07652, 07656, 07657, 07660, 07661, 07662, 07663, 07666, 07670, 07675, 07676, 07677, 07002, 07029, 07030, 07032, 07047, 07086, 07087, 07093, 07094, 07302, 07304, 07305, 07306, 07307, 07310, 07311
    • Minimum Order Amount: $200.00
    • Delivery Fee: $39.99
    Zone: Union County, NJ & Essex County, NJ
    • Zip Codes: 07016, 07023, 07027, 07033, 07036, 07060, 07062, 07063, 07065, 07066, 07076, 07081, 07083, 07088, 07090, 07092, 07201, 07202, 07203, 07204, 07205, 07206, 07208, 07901, 07922, 07974, 07003, 07004, 07006, 07009, 07017, 07018, 07021, 07028, 07039, 07040, 07041, 07042, 07043, 07044, 07050, 07052, 07068, 07078, 07079, 07102, 07103, 07104, 07105, 07106, 07107, 07108, 07109, 07110, 07111, 07112, 07114
    • Minimum Order Amount: $200.00
    • Delivery Fee: $49.99
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